Flexible & Hybrid Working
Flexibility is here to stay
And it’s your opportunity to create a more dynamic, inclusive, and high-performing workplace.
The most forward-thinking organisations aren’t fighting change, they’re shaping it.
They’re using hybrid work to attract top talent, strengthen culture, and unlock productivity in new ways.
With the right strategy, hybrid work doesn’t mean compromise. It means clarity, agility, and focus, aligned with your business goals.
We pioneered flexibility.
Now, what's next?
More than a decade ago, Troy Roderick led the development of "All Roles Flex" at Telstra—a bold move that made flexible work available in every role, for any reason. It was one of the first enterprise-wide shifts of its kind, and it helped pave the way for a new understanding of work: one that supports performance and inclusion, equally.
The goals were clear—supporting people to do their best work, reducing barriers for carers, parents, women, people with disabilities, and others to participate fully in work and life. And the results spoke for themselves: increased engagement, greater representation, and improved business outcomes. The pandemic reinforced what early adopters already knew—flexibility is not just possible; it’s powerful.
Today, hybrid work is the new baseline, with the evidence showing:
-
Greater access to diverse talent and leadership
-
Improved productivity and workforce participation
-
Better alignment with global markets and time zones
-
Boosts in engagement, wellbeing, innovation, and inclusion
We work with organisations across five continents to design and implement hybrid work models that deliver on these promises—and more.
From Risks to Results
The Cost of Getting Hybrid Wrong
Without a clear, inclusive strategy, hybrid work can quickly become:
-
A talent risk – High performers leave when flexibility is stripped away
-
A leadership gap – Managers struggle to lead across locations and time zones
-
A culture divide – Remote staff feel excluded, unseen, and disengaged
-
A missed opportunity – Productivity, retention, and inclusion gains are lost to confusion and conflict
You don’t need more mandates. You need a hybrid strategy that works.
What the Work Looks Like
Diagnose & Define
-
Map roles based on flexibility, compliance, and collaboration needs
-
Identify what's working (and what's not) in your current approach
Design & Deliver
-
Create clear, scalable hybrid work models—structured, inclusive, and aligned to your business
-
Define success metrics that focus on outcomes, not presenteeism
Build Capability
-
Train leaders to lead hybrid teams with trust, clarity, and accountability
-
Build systems to reduce proximity bias and support career progression for all
Measure & Adapt
-
Implement tools to track engagement, inclusion, performance, and equity
-
Facilitate continuous feedback loops to evolve your model over time
Because Flexibility Isn't Just a Phase
Flexibility and hybrid aren’t just about where people work - they're about how well they work, connect, and drive your success.
-
Want to reduce turnover and boost productivity?
-
Struggling to get leadership and teams aligned on hybrid work?
-
Concerned about inclusion, engagement, and performance?
We can tailor an industry and region-specify strategy, or global approach with local flavour to address these needs.