
Flexible & Hybrid Working
Flexibility is here to stay
And it’s your opportunity to create a more productive, inclusive, and high-performing workplace.
Leading organisations are using flexible and hybrid work to attract top talent, strengthen culture, and unlock productivity in new ways. The right approach delivers clarity, agility, and focus, aligned with your goals.
We pioneered flexibility in every role.
Now, what's next?
More than a decade ago, Troy Roderick led the development of "All Roles Flex" at Telstra—a bold move that made flexible work available in every role, for any reason. It was one of the first enterprise-wide shifts of its kind, and it helped pave the way for a new understanding of work: one that supports performance and inclusion, equally.
The goals were clear: supporting people to do their best work, reducing barriers for carers, parents, women, people with disabilities, and others to participate fully in work and life. And the results spoke for themselves: increased engagement, greater representation, and improved business outcomes. The pandemic reinforced what early adopters already knew - flexibility is not just possible; it’s powerful.
Today, hybrid work is the new baseline, with the evidence showing:
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Greater access to diverse talent and leadership
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Improved productivity and workforce participation
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Better alignment with global markets and time zones
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Boosts in engagement, wellbeing, innovation, and inclusion
We work with organisations in five continents to design and implement hybrid work models that deliver on these promises, and more.
Diagnose & Define
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Map roles based on flexibility, output, and collaboration needs
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Identify what's working (or not) in your current approach
Build Capability
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Build leaders' capability to lead hybrid teams with trust and performance clarity
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Build systems to reduce proximity bias and support inclusive career progression
Design for Delivery
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Create clear, scalable hybrid models aligned to your business
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Define success metrics focused on outcome delivery
Measure & Adapt
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Implement tools to track engagement, inclusion, performance, and equity
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Facilitate continuous feedback loops to evolve your model over time, as people and performance needs change